FAQ — INNA MAMBO

Courses

How do I enrol in a course?

Book a free intake call using the “Plan your intake” button on the homepage. During the call we talk through your goals and which course suits you best.
Are you CRKBO accredited?

Yes. INNA MAMBO is CRKBO accredited — our courses meet the quality standards for short vocational education.
Which courses do you offer?

Our courses include Allround (beginner to advanced), Apparel and Russian Manicure. See the full range on the homepage under “View all courses”.

How long does delivery take?

Standard delivery takes 2–5 business days. After ordering you receive a confirmation, and later a tracking code so you can follow your shipment.
Can I track my order?

Yes. Go to “Track order” in the menu and enter your order number and email. You will see the status and any tracking details.
What does shipping cost?

Shipping costs are shown at checkout and depend on your destination and shipping method. Larger orders may qualify for complimentary standard shipping to the Netherlands and the EU.
Do you ship to the United States? Are there customs charges?

Yes — we ship to the US from our atelier in the Netherlands. Standard international delivery takes roughly 7–14 business days (approx. €18–25); express roughly 3–5 business days (approx. €40). Prices are shown in euros at checkout.

US orders ship delivered duty unpaid (DDU): you pay shipping at checkout, but import duties, taxes and customs fees may be due on delivery and are not included in your order total. For apparel, rates commonly fall roughly in the 0–16%+ range, depending on product type and current US rules.

More information: shipping policy and US Customs (CBP).

How do I get in touch?

Email info@innamambo.com or follow our private WhatsApp Channel via the footer — we never publish our phone number online.
Where is INNA MAMBO based?

INNA MAMBO Beauty Academy & Shop houses a salon and academy under one roof. You will find the address on the contact page or in the footer.